Youth Union members of Quynh Nhai district guide people to install VNeID.

The provincial administrative reform index (PAR) is assessed on 8 fields, 37 criteria, 88 component criteria. The PAR index of Son La province in recent years has continued to maintain positive growth, with an average value of 90.02%, the index has increased gradually over the years. In detail, assessing the component indexes, Son La has achieved positive results. In particular, the component index "Organizational reform" reached 10.18/10.5 points, the second year continuing to top the rankings among 63 provinces and cities nationwide.

The component index of "Civil service reform" reached 14.23/15 points, ranked 2nd/63 provinces and cities, up 14 places compared to 2023. The component index of "Administrative procedure reform" reached 12.75/13 points, ranked 32nd/63 provinces and cities, up 27 places compared to 2023. The component index of "Impact of administrative reform on people, organizations and socio-economic development of the province" reached 13.14/16.5 points, ranked 4th/63 provinces and cities, up 29 places compared to 2023.

Mr. Lai Nhu Long, Deputy Director of the Department of Home Affairs, said: The above results show the positive awareness and assessment of the leadership and management team at all levels on the effectiveness of administrative reform work in Son La province, reflecting the trust and recognition of the leadership team for the efforts and results of administrative reform that have been achieved. Although there are still some limitations that need to be improved, the overall assessment is very positive, showing the consensus and optimism from within the administrative system about the administrative reform work of the province. This is an important driving force to continue promoting administrative reform of the province in the coming time.

City One-Stop-Shop staff guide people to use online public services.

Administrative procedure reform tasks have been closely linked to digital transformation and public service provision, especially the contents of Project 06. Many new models have been piloted locally, providing many utilities and bringing many benefits to people and businesses. The apparatus reform has been implemented drastically, urgently, scientifically, building a streamlined apparatus, operating effectively and efficiently, and reducing staff. The work of building and developing e-Government and digital Government continues to be promoted, applications and databases have developed strongly, data is regularly updated, connected and shared, increasingly serving the effectiveness of direction and administration activities.

Mr. Nguyen Ngoc Son, Permanent Vice Chairman of the Provincial Business Association, expressed: In order to continuously improve the investment and business environment for enterprises, Son La province needs to continue to promote administrative procedure reform, reducing at least 30% of the time for processing administrative procedures. Departments and branches maintain regular dialogue with the business community, recommendations need to be fully summarized, responded to promptly, have official written responses and commit to a specific processing time.

With the goal of continuing to maintain and improve the PAR index, Son La province is consistent with the motto of being proactive and actively innovating in performing PAR tasks at agencies and units. Focusing on removing institutional obstacles and bottlenecks to promote development; continuing to promote administrative procedure reform closely linked with digital transformation, building a streamlined apparatus, operating effectively, efficiently and effectively, creating a basis for operating a 2-level local government organization model to ensure quality, meeting the set goals and requirements.