Constantly renewing the spirit and attitude of serving patients; investing in facilities, improving professional techniques, Song Ma District General Hospital is not only trusted by the people in the district as a place for health care, but also helps people in districts bordering Laos to come for medical examination and treatment.
Doctor of Surgery Department, Song Ma District General Hospital examines and treats people of Laos.
With a scale of 200 beds, Song Ma District General Hospital has 4 functional rooms, 11 clinical departments, 3 paraclinical departments, with 179 officials and employees. The hospital has deployed and applied 16 new clinical services and is deploying 1 paraclinical service. Doctor Hoang Lan Phuong, Deputy Director of the Hospital informed: The hospital's facilities have been invested synchronously in recent years, along with that, the hospital focuses on training and improving the professional qualifications of the medical staff, the quality of care and treatment for patients in the border area is increasingly improved. The hospital's medical staff is always enthusiastic and responsible for all patients. The hospital always creates favorable conditions for Lao patients to come for examination and treatment. From 2017 to present, the hospital has received, examined and treated nearly 240 Lao patients, of which 70 patients were inpatients.
Doctor Quang Van Dung, Head of the Department of Surgery, Song Ma District General Hospital, shared: Laotian patients come here mainly for serious emergency cases due to accidents, such as traumatic brain injury, bone fractures, internal organ damage, etc. Coming to the hospital, patients receive the best medical services and medical examination and treatment. Due to difficult traffic conditions, Laotian patients often do not return for follow-up examinations, so before being discharged from the hospital, we often give detailed instructions for patients to take care of themselves after treatment. At the same time, we provide the direct phone number of the department's leaders so that patients can call to report their situation and receive health care advice.
Recently, Mr. Vieng Phiu, 57 years old, Muong Et district, Hua Phan province of Laos was taken to Song Ma district General Hospital for emergency treatment with a traumatic brain injury, broken ribs and many open wounds due to a motorbike accident. Immediately upon receiving the patient, the medical team treated the broken bones; at the same time, used medicine to dissolve blood clots in the brain. After 1 week of active treatment, Mr. Vieng Phiu's health improved, the wounds gradually healed, the blood clots in the brain gradually dissolved, the headache disappeared and after 12 days of treatment, the patient recovered and was discharged from the hospital.
Recalling the time when he was taken care of and treated by the doctors and nurses of Song Ma District General Hospital, Mr. Vieng Phiu was moved: I was very lucky that I was treated and cared for enthusiastically by the doctors and nurses of the hospital, so my health recovered quickly. My family and I are very grateful to the doctors and nurses here and always trust and choose Song Ma District General Hospital as a reputable address for medical examination and treatment.
Nurse Lo Minh Dieu, Department of Emergency Resuscitation, Song Ma District General Hospital said: Examination and treatment for Lao people are carried out in accordance with medical procedures and processes. In addition to examination and treatment, doctors and nurses support patients in the care and recovery process; at the same time, they integrate propaganda about environmental sanitation and personal hygiene to prevent seasonal diseases.
Doctor Hoang Lan Phuong added: To better perform the work of medical examination and treatment for patients in general and patients who are Lao people in particular, the hospital continues to pay attention to, train and improve professional qualifications, communication and behavior, and learn Lao language for the medical team, doctors, to meet the needs of medical examination and treatment and aim for patient satisfaction. For cases where patients are Lao officials, the hospital will report to the district People's Committee to implement support mechanisms and policies according to the commitments signed in the memorandum of understanding between Song Ma district and districts of Lao people.
Focusing on investing in facilities, fostering professional qualifications, and gradually improving the quality of medical examination and treatment, Song Ma District General Hospital has become a trusted address for people on both sides of the border, helping them feel secure in working, producing, and actively participating in protecting the border fence.