(baosonla.vn) - At this time, the demand for booking rooms in Moc Chau is increasing. Taking advantage of this, many people have created a number of social networking sites impersonating hotels, motels, and homestays to trick customers into transferring deposits to book rooms and then take advantage of them.
Moc Chau Island Tourist Area's fanpage posted a warning about booking rooms through fake fanpages.
Most recently, Ms. NTH in Hanoi used Facebook to search for information about Asahi Home Moc Chau to book a room for her family to visit and relax. When she went to the Asahi Home Moc Chau Fanpage, she saw the posts and high interaction rate, so Ms. H sent a message to ask for more information about the room types. The manager of the Asahi Home Moc Chau Fanpage clearly answered the information, sending pictures so she did not suspect anything. After finalizing the date and number of rooms to book, she was asked to transfer a 100% deposit to book a room with the reason that this is the peak tourist season, and rooms are scarce on weekends. After transferring the deposit to the account number provided by the manager of the Asahi Home Moc Chau Fanpage, Ms. H tried to contact them again but her calls were blocked. At this time, Ms. H went online to find the homestay's phone number and called, only to find out that she had been scammed.
People find information about Moc Chau tourism through the website mocchautour.vn.
Although this trick is not new and has been warned many times, cases of fraud like Ms. H's are quite common. Many people said that it was not that they did not read the warnings from the authorities, but that when they were not focused, they were distracted from performing operations and checking information, and became victims.
Fraudsters set up websites and fan pages with interfaces similar to those of reputable hotels, with tens of thousands of followers; using hotline numbers to contact and advise tourists to gain their trust. After gaining the tourists' trust, the scammers will ask them to transfer a deposit in advance, saying that the hotel is overloaded and that if they do not book in advance, they will not be able to keep their room. Some tourists, due to lack of vigilance, transfer deposits to the scammers or pay for their rooms; the fake pages use the excuse of transferring money to the wrong customer code, asking customers to transfer money multiple times, then blocking their messages. The scammers collect money and do not provide accommodation services as agreed.
The above situation seriously affects the image of Moc Chau tourism and the reputation of tourist accommodation establishments. In the face of this situation, the Department of Culture and Information of Moc Chau town recommends that people need to raise their vigilance against the methods and tricks of criminals. At the same time, remind and guide accommodation establishments to proactively monitor and post warning information to advise customers to raise their vigilance, check and verify when contacting via online channels.
Ms. Dinh Thi Huong, Head of the Department of Culture and Information of Moc Chau town, said: Before choosing to book a hotel, motel, or homestay, visitors need to carefully research information, choose a tourism service provider or book a tour available on applications, and be wary of offers to book rooms at prices that are too cheap, lower than the market price. After checking the contact information correctly, it is necessary to carefully research the booking and cancellation policy; request the accommodation facility to transfer the booking confirmation information; in addition, it is possible to ask the service provider to show the local business licenses. At the same time, when detecting fake websites, fanpages, etc., it is necessary to immediately report to the authorities for timely prevention and handling.
The website mocchautour.vn provides information about tourism businesses, units and households in Moc Chau town.
Along with that, tourists can use the application "Moc Chau Tour" at mocchautour.vn to look up businesses, units, and tourism businesses in the area safely and conveniently; or when having doubts about the social networking site of the accommodation facility, tourists can contact the hotline at the phone number0947.866.040to check the authenticity of the above website, ensuring safe booking.
According to: Son La Newspaper