City Youth Union members guide people of Hua La commune to use electronic identification and authentication accounts (VNeID).

To promote activities to build a digital society, the City has invested in information infrastructure, built and developed digital services; encouraged people to invest, equip and use computers and smartphones connected to the internet and access and use digital applications and services; installed free Wifi at Northwest Square, cultural houses and tourist attractions, creating favorable conditions for people to access and use information technology.

Currently, 100% of agencies and units in the area are fully equipped with modern information technology equipment, meeting work requirements. The network connection system is also focused on development, ensuring that 100% of state agencies have dedicated network connections; 100% of businesses, schools, and hospitals have internet connections; effectively deploying shared and specialized software, especially the interconnection system between levels.

Regarding mobile telecommunications infrastructure, the City has coordinated with telecommunications enterprises to expand coverage, with 225 broadcasting stations. In addition, it has implemented a roadmap to turn off 2G waves, encouraged people to switch to 4G SIMs and provided instructions on installing applications for digital transformation. To date, the City has 26,000 households with smartphones, reaching more than 97% of the total number of households; 66,200 people use smartphones, reaching nearly 57.5% of the total population.

The City has vigorously implemented the implementation of electronic identification and ID card issuance, creating a digital identification platform, helping people easily access online public services. Up to now, it has collected applications for electronic identification accounts associated with the implementation of collecting applications and issuing ID cards for over 81,600 citizens from 14 years old, reaching a rate of nearly 97%.

In particular, since July, implementing the 2023 Law on Identification, the City has received 11,907 records. Of which, 3,979 records are for citizens aged 0 to under 6 years old; 5,576 records are for citizens aged 6 to under 14 years old and 2,352 records are for citizens aged 14 and over who have not yet been issued an ID card, including citizens who have had their ID cards renewed due to expiration. The City is the leading locality at the district level in terms of the rate of ID cards issued to citizens according to the 2023 Law on Identification; of which, Chieng Coi ward, Chieng Co commune, and Chieng Xom commune have completed the issuance of ID cards.

To date, the City has established 792 community digital transformation teams, with over 4,200 participants, helping nearly 50,800 people install Vietel Money and VNPT Money e-wallets; over 68,000 citizens have activated their electronic identification accounts on the VNeID application, reaching 83.36% of total citizen accounts and installing official information pages of businesses, brands, organizations, and communities on Zalo; nearly 70,300 people aged 14 and over have transaction accounts at banks or other licensed organizations, reaching 85.26% of the total population in that age group. In addition, 100% of medical facilities and schools have implemented non-cash payment methods. In the 2023-2024 school year, 84.1% of the total number of students will use non-cash payment methods.

Ms. Le Thi Hong, To Hieu ward, City, shared: Although I have two children studying at the school, I do not need to go to each class to pay tuition like before, but pay tuition through an electronic account, which helps me save time and is very convenient.

To encourage people to use non-cash payments, the City has built 5 4.0 markets and deployed QR codes at business locations, creating favorable conditions for customers to make electronic payments. In addition, it has stepped up propaganda and mobilized policy beneficiaries, social protection beneficiaries and meritorious people to open bank accounts to receive monthly subsidies. Since the beginning of the year, policies have been paid to more than 10,000 meritorious people and social protection beneficiaries through accounts, worth over VND8.5 billion, accounting for 83% of the total number of beneficiaries in the area.

The results achieved in digital transformation are the premise for the City to move towards a transparent and modern administration, improve the effectiveness and efficiency of state management, build a digital society, contribute to promoting socio-economic development, and better serve the needs of people and businesses.

Phan Trang